Akamai and Conviva have joined forces to improve streaming video quality for end users.
Conviva has developed a new solution in collaboration with Akamai to automatically collect CDN Edge Server IP addresses across streaming applications on all devices.
The companies said they plan to further use the information through automated AI alerting with CDN Edge Server IP addresses in order to proactively mitigate failures and performance bottlenecks. Conviva said the service employs its new unified sensor that simplifies integrations for publishers.
Akamai has also implemented Conviva in its Broadcast Operations Control Centre (pictured) as well as field service and performance optimisation departments to support joint customers. As a result, they can use a real-time source of customer quality of experience data.
“Partnering with Conviva gives us comprehensive, real-time intelligence about the viewer experience, and secure access to shared publisher customer data that helps us optimise video delivery,” said PJ Joseph, SVP of Global Media and Carrier Sales at Akamai. “Joint Akamai and Conviva customers have easier access to visibility into performance across their workflows in order to more efficiently identify and troubleshoot any issues.”