Lost in Space, founded in 2021 by CEO Carolyn LaVeglia and CTO Alex Santoro, is a modern post production company built on a simple belief: every creator deserves a great workflow. From high-end streaming series to branded and independent projects, they bring the same premium standards once reserved for large studios to every client.
LaVeglia and Santoro designed Lost in Space to be both flexible and full-service. The company offers post production, consulting, hardware integration, media management, and long-term storage—all while remaining resource-agnostic to meet clients where they are. “Whatever that process looks like from A to Z, we do everything within it,” says LaVeglia.
By combining technical expertise with hands-on problem-solving, Lost in Space has become more than a post house. The company architects storage strategies, troubleshoots ingest bottlenecks, and integrates systems that keep productions moving efficiently and affordably. The result is a trusted partner that acts as an extension of the production team itself—nimble, scalable, and committed to workflows that just work.
Why Lost in Space chose Signiant for reliable media transfer
As Lost in Space began ramping up with numerous small projects, they landed their first major documentary project in mid-2023. With the entire production starting with them, the team knew they needed a file transfer solution that was up for the task. “I remember when the decision happened,” Santoro recalls. “That was the day where we said, ‘we’ve got to call [Signiant] up today and get it, because it’s going to be essential to deliver and coordinate every single asset starting from the first shoot.’ It was pure necessity.”
Santoro had previously managed Signiant at a major production company. “I was the only person on the team that knew Linux, so I was tasked with setting up Signiant. Ever since then I thought, this is the pinnacle of media transfer services and our clients should be operating at or above industry standard.”
The team did their due diligence, checking out the competition and evaluating their needs. But the alternatives quickly fell short. Santoro recalls, “We’ve used MASV, we’ve used IMB Aspera, we’ve used WeTransfer, Dropbox, and all of the other main ones. A lot of companies will try to opt for the cheapest or most nimble solution, but they’ll end up with five years’ worth of projects on Google Drive, or an insane amount of WeTransfer links. Signiant Media Shuttle has always proven to be among the fastest and most reliable systems we have ever used.”
What started as an immediate necessity, quickly became the backbone of how the team collaborates with clients and manages media across every project.
Balancing security and flexibility with Signiant
Flexibility and security go hand in hand for Lost in Space. Every project comes with different requirements, from client-preferred storage systems to studio-mandated security expectations, and Signiant gives them the flexibility to work confidently across it all.
The team can connect directly to any storage their clients use, whether that’s on-prem, in the cloud, or a mix of both. This level of storage independence allows the team to design each workflow around what’s best for the project, not what’s dictated by a single vendor. “Being able to map Signiant to any storage the client wants or that we have is just amazing,” Santoro explains.
That freedom is backed by enterprise-grade protection. Signiant’s security framework, with features like end-to-end encryption, granular access control, and industry-standard compliance, helps Lost in Space safeguard sensitive materials while maintaining the creative agility their clients expect. Security is also a key part of the company’s growth strategy, especially when working with major Hollywood studios. Lost in Space is undergoing the Trusted Partner Network (TPN) assessment, and having a secure file transfer method like Signiant is a critical step towards achieving that certification. Signiant also completed the TPN App and Cloud Gold Shield assessment, maintaining strict security standards and secure design principles.
Value that sells itself
While some tools may appear cheaper upfront, the real costs, in time, inefficiency, and frustration, add up quickly. Lost in Space sees Signiant as the smarter financial choice. “Sometimes in post, you’ll consider anything. If you pay this on yearly cost, the amount of headache that you could possibly save over the grand course of the year, is a lot in dollars. This results in creating efficiencies for our clients who are operating on increasingly tighter deadlines and budgets.” LaVeglia states. Signiant flips the conversation by simplifying pricing and reducing hidden costs.
That philosophy guides how Lost in Space positions Signiant. Rather than treating it as an optional add-on, it’s built into every client’s workflow. This ensures every project benefits from secure, accelerated transfers and eliminates the nickel-and-dime complexities that plague other platforms. “For me, it’s just so straightforward and simple to sell through to somebody. I think that type of pricing model tends to be very rare when it comes to post software,” Santoro adds. “If Media Shuttle is part of the deal, we’ll spin up a portal. I’ll grab their branding colours, their logos, and then boom, on their first upload, the client is like, ‘How did this even get made?”
For Lost in Space, the maths is simple—Signiant prevents costly delays, reduces wasted resources, and provides a predictable structure that clients can trust, turning file transfer from a frustrating budget line into an investment that pays for itself. LaVeglia comments, “We don’t like to deviate from what we feel is the gold standard of something and for us, Signiant is the highest standard.”
Saving moments that matter
The value of Signiant, for Lost in Space, shows up in the unpredictable but inevitable moments of production when time, access, and trust are on the line. LaVeglia remarks, “It’s crazy, because there’s so many of those moments that it almost feels normal, where it’s like, ‘Oh, the drive, yeah, the producer decided to ship both sets of drives from the field together, and the package got lost, but we still have the camera cards, but we have no hard drives. What can we do?’”
In those situations, Media Shuttle provides a lifeline. Instead of waiting days for a hard drive to be shipped back and forth, the file can be uploaded immediately and included in the next edit. “No problem,” Santoro continued. “Tell your producer to go to a place that has an internet connection, hook the camera cards up, here’s a link. Just send all the media.”
“That is a saving moment, and it’s a saving moment because it happens so frequently all the time for various reasons,” LaVeglia states.
The Signiant Platform also helps deliver content without delays that can jeopardise creative opportunities, noting that many of Lost in Space’s projects have personal family archives of very famous people’s lives with sensitive materials. “Especially with documentaries, you say, ‘I’ll get you a hard drive in three days,’ that person may change their mind.”.
With Signiant, interaction can happen on the spot, footage can be uploaded via Media Shuttle, all while keeping participants comfortable and ensuring valuable footage isn’t lost. The professionalism of branded, secure portals reassure contributors when handling personal or archival material. “To have something that’s just nice and easy, and you just upload it, and it’s a secure portal. It’s not a public We Transfer link or a Google Drive link that can just be shared anywhere at any time,” LaVeglia says. “I think it adds a lot of assurance to people and probably has allowed the creative teams to get more than they would’ve gotten otherwise.”
These everyday saves underscore how Signiant has become more than just a tool for Lost in Space; it’s an essential partner that keeps productions moving and creative opportunities alive. Santoro comments, “There’s never been a time where somebody’s been like, ‘Oh wow, this Signiant portal is really great, but I really wish I had my WeTransfer.’ We just don’t hear that kind of stuff.”
A trusted partnership
Ultimately, Lost in Space sees Signiant not just as a solution, but as a trusted partner. The team knows that when challenges arise, they won’t be left waiting for support — they’ll get answers quickly, which gives them confidence to push forward on high-pressure projects. LaVeglia highlighted this trust in Signiant mirrors the standards they set for their own clients: being responsive, dependable, and always there when needed. “It adds to our reputation, because this is a service that we’re not only using but reselling. It gives me the confidence to know that we have a backbone of a vendor that we trust and can rely upon. That honestly means everything to us,” LaVeglia explained. At the end of the day, Signiant provides more than technology for Lost in Space — trust, reliability, and convenience that carry productions through unpredictable moments. “This is such a great partnership that we have with Signiant, and it’s really carried us through a lot as a company,” LaVeglia concludes.
