In a highly fragmented multiscreen video market, exhibitor Eurofins Digital Testing believes that QoS and QoE are quickly becoming primary customer retention and engagement factors. According to the company, the growing complexity of video use cases and technology offered to the end-customer by digital TV operators requires new testing approaches.
According to Eurofins, with an increased pressure on |time-to-market, without compromising end-to-end quality, operators are seeking improved methods for quality assurance that yield an uptick in development and integration quality.
A state-of-the-art testing solution is, the company claimed, instrumental in providing overall quality assurance for the end-to-end system, assures services in a complex and rapidly evolving device and network landscape, and helps operators improve KPIs and NPS.
The company aims to address this with a suite of automated test tools and services that are designed to help TV operators worldwide reduce development, testing and deployment cycles to accelerate service delivery, and support a more continuous delivery environment.
Eurofins validates digital media systems for operators such as Freesat, Sky Deutschland, Vodafone Group, Liberty Global, Kabel Deutschland and Freeview.
Through its tools, professional testing support services, staffing of onsite personnel and training, Eurofins said it helps pay-TV operators increase test coverage and consistency to provide service validation, insights into the end-user experience and performance monitoring for quality assurance.