A new survey of over 1,300 test and measurement engineers has revealed their expectations in terms of the longevity and attributes they expect from instruments.
Over of a third (36 per cent) of those surveyed by Tektronix said they expect equipment to last more than ten years, while around one fifth (roughly 21 per cent) expected a lifetime of more than five years, which the company said backs up findings that engineers place a high value on instrument reliability.
When asked about the services they value the most, the technical support offered by a vendor came out on top (cited by 72% of respondents).
Other key factors the engineers said they value from their vendors included:
- good user manuals (69%)
- good supply of accessories and probes (50%)
- applications’ notes (43%)
“We thank all the 1,300 engineers that answered to this survey to help us improve,” said Maria Heriz, vice president, EMEAI, Tektronix. “The findings enable us to continue building on our unique 75-year heritage to support engineers across multiple applications around the world. We will continue investing in reliability, high quality products and extended services to meet our customer’s requirements.”