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Agent-IC makes connection

Agent-IC, a new mobile app that provides users of Eclipse-HX (EHX) Matrix intercom systems with access from an iPhone or iPad over 3G, 4G or Wi-Fi / IP networks, is being showcased by Clear-Com.

The app provides capabilities similar to an intercom control panel for connecting studio staff and OB teams in remote locations, or crew spread across wide areas for live events. Agent-IC fits in a shirt pocket and connects users from virtually anywhere in the world.

The Agent-IC app is both cost effective and easy to deploy, providing global access to a host Eclipse-HX matrix intercom system. Users of iPhones or iPads running iOS 8.0 or later can install the app directly from the App Store. Accessing the app requires proper authorisation and system pre-configuration from the broadcaster’s system administrator using EHX.

Peter Stallard, senior product manager at Clear-Com, said, “Current Eclipse-HX users who have received the new Agent-IC system are pleased with the global on-demand access to Eclipse resources. Now, as Agent-IC hits the streets, any authorised mobile user can enjoy high quality, full featured access to their Eclipse-HX system from anywhere around the globe using their tablet or smartphone.”

Managed under central administration control from the host Eclipse-HX system, the Agent-IC app is fully featured with point-to-point calling, point-to-multi-point group calling, partyline, PTT, local cross-point audio level control and notification functions. Access to the host Eclipse-HX matrix is secure, using NSA-approved audio encryption.

Remote users are provided with an ergonomically-designed user interface configured like a dedicated intercom panel, which enables them to monitor and/or contribute to assigned matrix resources.

Agent-IC also provides excellent audio quality based on the G.722 codec, claimed the company and is accessible via multiple IP networks, with user selectable optimisation for network conditions.