TAG Video Systems has announced the launch of TAG Blue, a cloud platform that gives every company in a delivery chain shared visibility into their workflow.
According to the company, the platform gives every entity in a delivery chain visibility into the workflow points they have in common using TAG technology, with no new instrumentation required.
AI technology then correlates errors across the defined path, finds the potential root cause, and recommends the steps to fix the issue, said TAG.
Operators can also ask TAG Blue directly what happened, powered by a large language model (LLM) built into the platform, and get an answer instantly instead of digging through logs.
“Traditionally, every entity on the chain could see what was happening inside its own walls and almost nothing beyond them. When something goes wrong, the phone starts ringing,” said Ziv Mor, chief growth officer at TAG Video Systems.
“TAG Blue changes that. It gives them real visibility across the chain, securely, without giving up control, and its AI turns that into a root cause and solutions. Now broadcasters, service providers and operators can solve the problem and avoid unnecessary costs related to service outages.”
