Telestream is releasing an updated version of its live streaming and production software Wirecast, which includes a virtual assistant.
The company is employing Generative AI to help users with technical advice, tailored troubleshooting in multiple languages, and walkthroughs of the software.
“We’re really excited about the new AI element of Wirecast and the rapid responses it offers users. Questions take seconds to answer, and we believe that Wirecast customers will enjoy the personalised approach of the new Virtual Assistant service,” said Simon Clarke, Telestream CTO.
“This is just the beginning for Telestream – we see countless opportunities for AI and Machine Learning across our entire portfolio. This is where the industry is headed, and we are thrilled to make this technology available to our customers.”
The latest version of Wirecast also includes custom LUTs (Look-Up Tables), video filters, shot editing, locking layers, SRT (Secure Reliable Transport) source and output features, said the company.