Piksel, provider of video monetisation software and solutions, has launched its Live Streaming and Monitoring Center at the company’s Atlanta office, which will be dedicated entirely to live-streaming video.
At the centre, Piksel will monitor live streams 24 hours a day to support its clients who are broadcasting content including live streamed events on a regular basis.
Viewers abandon a video if it takes more than two seconds to start, the company says, and audiences expect a near flawless viewing experience without buffering delays. Piksel hopes that having a team of experts constantly monitoring video will mean that issues will be resolved in near realtime, and avoid compromising the viewer experiences as well as broadcasters’ reputation and revenues.
Sian Hodgson, SVP global infrastructure services at Piksel, explained: “We want to make sure that our clients never have to interrupt a broadcast to resolve a technical issue and that they don’t need to invest excessive resources into making their live streams run smoothly. Our extensive experience working with tier one broadcasters has made us aware that small glitches can snowball if they’re not addressed quickly, and has taught us that constant monitoring is essential for this industry.”
The Piksel Live Streaming and Monitoring Center will have capacity to monitor up to 128 source streams, and is predicted to monitor around 60,000 live event broadcasts per year.