Belgium's Telenet Group is partnering with Media Distillery to employ artificial intelligence as it aims to improve the viewing experience for users of DVRs and video replay services.
Using real-time analysis across multiple channels, Media Distillery's EPG Correction provides automatic adjustments to update the actual start time of television programmes as they are broadcast, so that users can go straight to the start of a recorded programme.
The systems use Media Distillery's Deep Content Understanding to identify and label features in audiovisual media automatically, which the company says enables television and video service providers to enhance the presentation of programmes and improve the viewing experience for their customers.
Telenet is introducing the technology in phases across over 100 television channels between now and the end of 2018. It will provide an improved experience for up to 1.8 million video customers.
“Inaccurate start times are a real problem for our customers,” said Dimme Pleysier, senior product manager for entertainment at Telenet. “With the Media Distillery solution we can consistently provide a better playback experience across all the channels we deliver, without requiring complex technical integrations with multiple broadcasters.”
“This is great example of how Media Distillery technology can deliver practical solutions for service providers and enhance the viewing experience for their customers,” added Roland Sars, CEO of Media Distillery. “Using artificial intelligence we can identify various audiovisual features to add value and improve the ways in which viewers can navigate programmes to provide a more compelling user experience.”