Business
Are you being served? The changing customer-supplier relationship
TVBEurope columnist Neil Mayock looks at how the technology shift in the media industry to IT and software is also changing the supplier/customer relationship,...
customer service
Production & Post
Guavus introduces analytics suite for real time customer experience insight
Guavus, a provider of big data analytics applications, has launched a new suite of applications to enable customer experience analytics that show the customer...
News