Wohler Technologies has opened Wohler Europe, a satellite office located in Bedford, England, with the aim of serving as an extension of the company's headquarters in Hayward, CA and expanding the company's sales and customer service throughout Europe, the Middle East, and Africa.
"Over the last several months, we have carefully mapped out the service and support required by the expanding client_le base found in this region," said Carl J. Dempsey, CEO and president of Wohler Technologies. "The strategic location of Wohler Europe will allow us to better serve this expanding market. As the demand for our products continues to increase at an average of 20%, we are serious about exceeding the needs and application requirements of our customers in this area."
Thom Belford, the company's director of marketing, agreed: "There are many opportunities for business development in this market. The opening of our new Europe-based office only further solidifies our commitment to expanding our presence in this region and providing superior levels of service and support to our existing customer base."
Equipped with sales, customer service, and technical support staff, in addition to on-hand inventory, Wohler Europe will provide direct support to its customers in this region and provide a strong link to the established resources of its home office located in San Francisco's Bay Area. This office will also serve as the voice of the customer throughout all divisions of the corporation including engineering research and development. Providing a closer point of contact, according to the company customers in this area will benefit from reduced lead times, shorter turn-around for repairs, and technical support in their local time zone.