Vitec Videocom, a Vitec Group company, is gearing up to support broadcasters during the major UK sporting events this summer. A number of support strategies have been devised by Vitec Videocom including two main spares centres that will include equipment and accessories from renowned brands such as Anton Bauer, Vinten, Vinten Radamec, Sachtler, Petrol and OConnor.
The emergency spares centres will be available to feed events up and down the country, and a dedicated 24 hour telephone hotline has been set up to provide immediate technical support (+44 (0) 7786786107) and, if necessary, arrange for the delivery of critical spare parts.
The two spares centres, located in Bury and Twickenham, will house emergency stocks including a range of replacement tripods, heads and lighting, as well as a selection of items that are typically in demand during major OB events, with everything from pan bars and wedge plates, to spreaders, screws and protective rain covers. A further spares centre in London will also be available to open at short notice, if there is a sudden surge in demand.
The Vitec Videocom operations have been planned around the strict security arrangements that are expected to be in place and likely to limit transport and movement around these major events. A number of vehicles will be on hand 24/7 to pick up and deliver from the emergency stock centres to event venues.
Autoscript Hire and TCS, Vitec Videocom’s UK rental arm, will also be on standby to hire out replacement equipment to customers and non-customers alike, on a first come, first served basis. Again, the support line (+44 (0) 208 891 8900) will be manned 24 hours a day during the key summer events.
Graham Ramsey, VP of Sales, EMEA and Asia at Vitec Videocom said: “We know from past experience that moving broadcast equipment between venues can easily result in damage, and our customers need to be able to rely on our team of experts to provide technical support and advice around the clock to help keep the cameras rolling.
“Our customers appreciate the ease and confidence of having one number to call to seek advice on all the key Vitec Videocom brands and arrange for spares, if that’s what the situation demands. Our high quality products, coupled with this unrivalled customer service support will ensure that every broadcaster enjoys a successful sporting summer.”
Picture credit: Copyright GS Photography Alfacam