Britain’s largest shopping channel, QVC UK has installed an Eclipse-Omega Digital Matrix and a FreeSpeak Digital Wireless Intercom into its relocated and newly built production headquarters and HD studios. This allows the company’s staff to relay programme messages over the Clear-Com systems, regardless of their location.
Eclipse-Omega system is used for connecting the wireless FreeSpeak users with the Eclipse V-Series key panel users in the facility’s two identical control rooms. The V-Series panels primarily serve those working in the galleries section of the control room, who use the FreeSpeak wireless system for collaboration during the network’s daily 17 hour production schedule.
“The FreeSpeak solution was the main reason we selected Clear-Com again for our new facility,” said Alex Guiton, broadcast products engineer at QVC UK. “We had used the system at our former facility and we were very happy with the quality. The floor staff, production assistants, camera operators and technical staff all use FreeSpeak, with about 30 to 40 beltpacks operating at one time. Another great feature of the FreeSpeak is that it fully integrates with the Eclipse-Omega to provide a complete wired and wireless intercom solution.”
The Eclipse matrix is controlled by VSM for management of key assignments and panel programming. Clear-Com’s Production Maestro software, which is also used at the studio, allows for live audio port and conference management through an intuitive drag and drop graphical environment.
“We’re proud that such a prestigious broadcast brand as QVC has chosen Clear-Com systems for its production communications,” commented Dan Muchmore, regional sales manager, UK, Ireland and Scandinavia for Clear-Com. “QVC UK’s ability to keep its staff members reliably connected across its new HD complex shows what our high-quality Clear-Com intercoms can accomplish. We look forward to continuing our work with QVC UK.”