Pharos is extending training support at its UK headquarters in Reading. Managed by technology specialist Elaine Jarvis, who joins from Viasat Broadcasting, the resource is geared to providing hands-on training at Pharos offices or customer sites.
“I first became familiar with Mediator while working at Viasat,” says Jarvis. “We began using the system in June 2006 and I later ran a three-month training course for the transmission department.”
Mediator is controlled from networked desktop computers displaying web-style pages. These give operators the exact information they require to perform each aspect of their duties quickly and confidently.
Also supporting the Pharos training resource is Andy Benning who recently rejoined the company from Miranda. Benning’s focus will be on providing an information bridge between Pharos’ development team and colleagues in other departments.