Any Ateme customer broadcasting from London before and during the Olympic games will be able to receive full back up, including telephone support and rapid delivery of spare parts for video transmission.
“We will jointly offer any of Ateme’s clients across Europe and the world telephone and online support, and have spare parts available for advance replacement within four hours. “If any customers want even faster service than that, we can discuss that too,” said Techex managing director Chris Bailey.
“This will enable any problems to be resolved rapidly so that broadcast services provided by these customers are not disrupted,” he added. “I think this will be a great benefit to Ateme’s overseas customers who will not be bringing their own spare parts. The speed of response will be essential, reducing their risk, and bringing valuable reassurance.”
Although this service is only for the duration of the Olympics, it is part of a longer term relationship between Ateme and Techex that will deliver professional broadcast services to Ateme’s customers involved in contribution and transmission to, from, and within the UK.