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Virgin Media’s TV services hit by “major power outage”

Company's TV service was unavailable for around seven hours

Virgin Media’s TV services in the UK was off air for much of Thursday, 2nd December due to a “major power outage”.

Viewers began reporting problems around lunchtime, with almost all TV channels off air.

The company was able to restore BBC One, BBC Two, ITV, and Channel 4, however many of its other channels remained unavailable until the evening.

Virgin Media said engineers were working to restore TV services after a major power outage.

“We are currently attempting to restore more channels. As we do this, it may mean customers temporarily lose access to previously restored channels,” said a message on Virgin Media’s website.

“We recognise this is frustrating for customers and apologise again for the inconvenience caused. We are doing everything we can to get services back as quickly as possible.”

Normal service was eventually restored at around 7.45pm.

A Virgin Media spokesperson said“We sincerely apologise for the issues with our TV service yesterday. Customers can now use their TV services as usual. This was caused by a major power issue and our engineers worked flat out throughout the day to get things back up and running. Our main channels were restored by late afternoon with other channels restored throughout the evening.”