Video solutions company Accedo is launching a new consultancy offering to assess the health and performance of a streaming service.
Healthcheck examines over 100 metrics to evaluate the health of a streaming service from a user experience perspective, including usability, performance, content discovery, and viewer sentiment.
The solution enables video providers to evaluate the performance of their service and at the same time, access practical guidance on ways to improve, said Accedo.
It also aims to provide practical, ranked, ways to improve, backed up by Accedo’s experience in building and optimising major streaming services. A free introductory version of the solution is available to companies wanting to try out some key metrics and gain a better understanding of their service.
Michael Lantz, CEO, Accedo, said: “Streaming services are increasingly challenged with the risk of churn. Research shows that almost two-thirds of consumers unsubscribed from global streaming platforms over the course of last year. It has been shown that improving the user experience can play a big part in helping providers attract and retain subscribers. This means that now, more than ever, services need to ensure a consistent and pleasurable experience on every device.”
