New features and capabilities for Bridge Technologies’ microAnalytics System are being demonstrated at IBC.
These are said to allow operators to remotely access realtime data from set-top boxes, connected TVs, iPads, iPhones and other mobile devices, making accurate and comprehensive end-to-end multiservice/OTT and home network monitoring a reality.
The microAnalytics System can identify service-affecting problems arising at the ingress point of the service, or in the interactions within the home network. New features allow operators to see how different combinations of technologies and distribution methods affect distribution success. The microAnalytics System can store all data from millions of devices into databases that can be queried in realtime, and can slice the data to display combinations of providers with certain technologies, or groups of services and how well they work. The system has the ability to correlate this data with programme guide use and other realtime information that Bridge says gives a valuable understanding of customer behaviour.
Also on show is its second generation OTT Engine, which makes MPEG-DASH support a core part of the user’s OTT monitoring capability, is compatible with all Bridge Technologies 1G and 10G probes, and part of the iOS and Android PocketProbe mobile monitoring apps. To ensure the widest possible compatibility with future, current and legacy OTT operations, Bridge Technologies’ new OTT Engine extends its HLS, HDS, Smoothstream and MPEG-DASH capability by adding support for RTMP, https and subtitle tracks.