Utah Scientific has opened a training and support facility in Milan to enhance its European and regional customer service.
“The opening of our service centre in Europe is the next stage in our expansion in the region,” said Reto Brader, Utah Scientific’s general manager for Europe, Middle East, and Africa. “As we continue to deliver our award-winning product offerings to European and regional customers, the new office will add to our ability to provide the outstanding customer service for which we are so well-known. In addition, Milan’s location, with excellent connections to all of the region’s major cities, is ideal.”
The training and support centre, which opened in November, features a complete setup of Utah Scientific routing and master control products available to customers and potential customers for demonstration, testing, training, and service. In addition, three Utah Scientific-certified support engineers are available onsite to provide customer support throughout the region.
“Utah Scientific’s outstanding customer support and 10-year free warranty have been key to our success in the video router market,” said Scott Bosen, Utah Scientific international sales and marketing manager. “This new training and support facility in Italy’s business capital gives us a regional base for continuing to provide top-quality service.”