Pebble has announced the appointment of Paul Nagle-Smith as the company’s new VP of customer fulfilment.
He joins the playout company after 20 years at Imagine Communications, where he held several senior roles, most recently as director of managed services.
At Pebble, Nagle-Smith will lead end-to-end project delivery and services, supporting consistent, reliable deployments for customers worldwide and long-term client success, said the company.
“Today’s media market is a very complex ecosystem,” Nagle-Smith said. “The interdependencies between media expectations and IT infrastructures demand an in-depth understanding of what is practical and how to deliver it effectively.
“Pebble has an outstanding track record in drawing on the latest and most appropriate innovations to deliver real value to its customers. I am very excited to be a part of that journey.”
Speaking about the appointment, Pebble CEO Peter Mayhew said: “Our users rely totally on our systems for the very core of their business. We recognised that we needed to place responsibility for every aspect of customer experience at the most senior level in our company. Paul brings deep expertise in managed services and operational delivery. I’m excited to work with him as we continue to strengthen customer fulfilment and develop the services our customers value.”
