Can you describe your role and responsibilities?
I work closely with our Original Equipment Manufacturers (OEM) customers, sales and engineering teams. My role has two key responsibilities. First, I ensure our product management team collaborates with engineering to define products with the right hardware and software features to meet market and customer needs. This includes prioritising feature development.
Second, I handle both pre-sales and after-sales support. In pre-sales, I work with sales teams to identify the right products for customer workflows, provide competitive insights, and highlight our value proposition. In after-sales, I lead the OEM application engineering team, ensuring our developers successfully integrate Matrox Video solutions. Each team member is assigned dedicated OEMs, supporting their development and working with engineering to resolve issues and bugs
How did you first get involved in the media industry?
I didn’t originally plan to work in the media industry. I have a Master’s degree in bioengineering from McGill, but the job market in that field was limited at the time, especially since I didn’t speak French—a common requirement in the biomedical industry in Quebec. Since my thesis involved programming for heart signal analysis, I leveraged that experience to find a software developer job. I used C++ to write software programs with signal processing algorithms for analysing heart sounds. I was fortunate to land the role in my first interview.
I started as a programmer at another company but soon realised that I wanted to work more closely with customers. That’s how I transitioned to Matrox Video. While I was initially hired as a programmer, I knew it wasn’t my long-term path. My interest in product management and customer support naturally led me to my current role, where I bridge technical development with customer needs.
What challenges have you faced in your career, and how did you overcome them?
One challenge I faced was transitioning from programming to a role that involved customer interaction and product management. I had to prove that I could think strategically and coordinate between teams. In a previous job, I saw how critical it was to have someone ensure different components of a product worked together. That experience helped me understand my strengths and the value I could bring. Also, being a woman in a male-dominated technical field meant I had to assert myself in meetings. I learned not to seek validation but instead to focus on delivering results. Over time, my colleagues recognised my contributions, and I gained confidence in my role.
What advice would you give to others looking to enter the industry?
Don’t be afraid to take risks and step outside your comfort zone. You don’t need to follow a conventional path to succeed—sometimes, the best opportunities come from unexpected directions. Also, don’t let being the only woman in the room intimidate you. Your ideas and expertise matter, and when you speak with confidence, people will listen. The industry is changing, and more women are taking leadership roles. If you have a passion for technology and problem-solving, there is a place for you here. Most importantly, focus on what you enjoy and where you can make the most impact.
