News Production & Post

TV 2 selects Agama for service quality assurance

20 February 2013
TV 2 selects Agama for service quality assurance

Norwegian private broadcaster TV 2 has implemented an Agama solution in its sophisticated head-end and distribution environment. TV 2, owned by Danish publishing group Egmont, offers basic and premium SD and HD channels. To validate all incoming content and have full control of its multicast playout, TV 2 has selected Agama to provide a solution for continuous and in-depth realtime monitoring of its complete channel lineup, detecting everything from transport stream problems to encoding and service configuration issues. For channels with both a primary and a backup source, the solution automatically selects between the redundant sources for monitoring based on their availability, to always make sure that the monitored source is the one currently used. "Constantly monitoring our quite complex head-end and distribution environment is essential for our service delivery, as its performance ultimately affects all viewers," said Jan Piet Ballegeer, systems engineer at TV 2. "We opted for Agama’s solution due to its feature rich and in-depth monitoring capabilities, flexibility and scalability, as well as its future proof approach to managing multiple distribution technologies and services in a single and unified user interface." "We are proud to have been selected by TV 2 for this crucial task in such a challenging setting," said Mikael Dahlgren (pictured), CEO at Agama Technologies. "Leveraging the unique flexibility and scalability of our proven solution, we have provided a cost and space efficient quality assurance set-up for TV 2, allowing them to monitor all channels all the time – continuously and on all content sources, even those with redundancy. This will form a powerful basis for rapid problem discovery, structured impact and root cause analysis, as well as for SLA management and follow-up."

Similar stories